Office Gems is facilitating the recruitment of a Programme Coordinator for a Port of Spain based NGO. 

The Programme Coordinator will be responsible for the effective and efficient functioning of the Communication Outreach and Social Services Unit (COSSU) of the NGO. This individual will provide appropriate advice and support and share information on resources to clients of the NGO, towards the improvement of their social and psychological functioning and needs. This incumbent will be responsible for all programming in this department.

This Unit is responsible for coordinating developmental programmes that benefit the clientele of the NGO. An integral part of this unit in accordance with the strategic goals of the NGO is the Needs Assessment of clientele (families and children), designing the workplan and care management intervention activities that will produce positive results both for clients and the NGO.

MAIN RESPONSIBILITIES

The duties of the Programme Coordinator include, but are not limited to:

• Coordinating, monitoring and supervising all program staff – volunteers and facilitators.
• Efficiently implementing all programmes that fall under COSSU. This includes day-to-day programmes to ensure all goals are met within the project work-plan and timelines
• Closely managing, following up and reporting of all COSSU programmatic activities.
• Conducting interviews with individuals and families to assess and review their situation and to make recommendations to assist them on the journey of self-growth and sustainability.  Making periodic assessments of clientele with their care plan, continuously evaluating and supporting until clients move on from the NGO.
• Coordinating support services for clients by referring them to community resources; assisting where necessary in arranging appointments; establishing rapport with other agencies.
• Networking with other Nonprofit Organizations and Government Institutions for the benefit of all of the NGO’s clientele for workshops, partnerships, programme initiatives based on the needs of the clients.
• Engaging in distinctive collaborative efforts with other NGOs/ CBOs/ Churches/ Government Institutions/ Groups, to be able to access all service offerings, and to develop long term partnerships for the NGO’s clients.
• Implementing seminars and seasonal functions in collaboration with the Marketing & Sales Officer.
• Recommending developmental programmes for clients, including Parenting and Life skills.         
• Preparing or assisting in the preparation of funding proposals.
• Evaluating program effectiveness to develop improved methods; devising evaluation methodology and implementing; analyzing results and recommending and/or taking appropriate action.

MINIMUM EXPERIENCE AND QUALIFICATION: 

• BS degree in Communications, Project Coordination, Social Work or a related Social Science Field
• Proven background/work experience in social work of a related field for a minimum of three (3) years
• Working knowledge of social theories and practices
• Social perceptiveness and empathy
• Ability to build and maintain a professional helping relationships
• Ability to relate and communicate with diverse populations and groups
• Resilience along with ability to assess situations
• Strong training and facilitation skills
• Strong MOS and Office 365 Skills

Key qualities required:

• Excellent listening skills
• Respectful and Courteous
• Able to cope with traumatic situations
• Problem solving skills
• Confidentiality
• Planning and Reporting Skills
• Excellent Oral and Written Communication
• Budget Management
• Organized and Methodical
• People and Child oriented

 
Core Competencies:

• Initiative
• Efficient
• Adaptable
• Professional
• Trustworthy
• Empathetic

 
 
Interested persons are asked to email their résumé to jobs@officegemstnt.com on or before January 8, 2021, with the subject: “Programme Coordinator”.
 

Please provide the names, telephone numbers and email addresses for one (1) personal and two (2) professional references.  Kindly advise of your preferred salary range in the cover email.