Office Gems is facilitating the recruitment of a SALES MANAGER for the Belgroves Group of Companies. 

The Belgroves Group of Companies is an organization with over 130 years of experience in the service industry. The Group consists of five service companies which include funeral service management, preplanning services, manufacturing, cemetery management and digital production.

Belgroves Group of Companies owes it success to the efficiency of our organizational processes and our people. To help maintain and grow these standards, they are seeking an experienced Sales Manager to oversee daily sales activities.

The ideal candidate for the Sales Manager position is a performance-driven problem solver who thrives on responsibility and exceeding expectations and has a proven record of producing and exceeding results. Additionally, he/she will be able to maintain an environment of trust, diversity, and inclusion within your team.

The Sales Manager is responsible for the development and performance of all consumer lines and sales channels to retain accounts and grow market share. The Sales Manager will design and implement a strategic sales plan that expands the Group’s customer base and ensure its strong presence by maximizing the sales team’s potential to achieve the Group’s annual KPI targets.

All activities must be geared towards maintaining the highest level of service to both internal and external stakeholders and must conform to Internal Auditing standards and guidelines and to all legal, statutory, and regulatory requirements.

 This position will be based in San Fernando

Duties & Responsibilities:

The duties and responsibilities of the Sales Manager include but are not limited to:

Leadership and Management of Resources

• Clearly define and communicate Sales objectives to all members of the department
• Lead the sales team including but not limited to training, coaching, planning, evaluating, rewarding, disciplining, and overseeing employee relations for the company
• Develop, implement, and review sales policies and procedures
• Conduct performance reviews of all direct reports, provide feedback and implement measures to improve performance
• Foster a performance driven work environment by developing and implementing performance standards to enhance the effectiveness of each employee
• Develop and enforce department SOPs for each work task or process
• Develop and manage staff KPIs and conduct quarterly evaluations with the guidance of the HR Department to ensure set objectives are consistently met by the team
• Prepare monthly reports on the sales, profitability and distribution targets
• Develop and execute strategic sales plans for the company
• Provide a motivating work environment to support the team and other departments where necessary

Effectively manage sales strategies to retain current customers and grow market share

• Manage the day-to-day efforts of the sales team members, to ensure that sales goals are met or exceeded.
• Focus on staff development, including sales training, product strategy, dashboards and CRM reporting, and sales coaching and motivation to ensure that Sales Representatives achieve and/ or exceed revenue goals.
• Provide weekly reporting for sales activities, including prospecting, renewals, new revenue, proposals, visitations, pipeline management, commissions, as well as sales forecasting to senior management.
• Maintain active engagement and networking in the business communities in Trinidad and Tobago
• Build and promote strong, long-lasting customer relationships by understanding customer needs.
• Grow the efficiency of existing organizational sales processes and procedures to enhance and sustain the organization’s internal capacity
• Addressing sales concerns and issues, monitoring overall customer satisfaction
• Focus on staff development, including sales training, product strategy, dashboards and CRM reporting and coaching to ensure sales team meets and exceeds targets.
• Ensures the achievement of the Key Performance Indicators of the company by providing inputs for the development of an annual budget, scheduling expenditure, analyzing, and reporting on variances and implementing corrective action
• Manage timely data collection to update Sales metrics to achieve sales targets
• Identifies trends, emerging markets and market shifts while being fully aware of new products and competition status to develop opportunities to improve sales
• Develop and implement Sales procedures and policies
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies to stay up to date on sales strategies, trends, and technology.

Qualifications

• Master’s degree in Business Management/Administration will be a benefit
• Bachelor’s degree in Busines Administration/Management
• Professional certification in Sales
• Proficient in Microsoft suite (word, excel, power point)
• Training in Sales and Sales Management 

Experience

• Minimum of seven (7) years’ proven experience in Sales Management
• Minimum of five (5) years’ proven Management experience.

Knowledge, Skills and Abilities

• Extensive experience in managing partner relationships
• Strong understanding of customers and market dynamics and requirements
• Proven leadership ability to manage and lead a team of sales professionals
• Possess strong coaching, motivating and accountability skills
• Ability to build and execute sales plans
• Strong skills in consultative selling, closing deals, bringing in new accounts and finding new opportunities
• Strong Sales strategy experience
• Strong Financial Management experience
• Excellent Time Management, Customer Service skills and analytical skills
• Must be computer literate and proficient in MS suite
• Negotiation and presentation skills
• Excellent communication skills (written and oral)
• Strong problem-solving skills
• Must be able to operate independently and as part of a team while managing several responsibilities

Interested Candidates who meet the criteria above are asked to email their résumés to jobs@officegemstnt.com with the subject SALES MANAGER on or before Friday January 22, 2021. 

Please provide the names, telephone numbers and email addresses for one (1) personal and two (2) professional references.  Kindly advise of your preferred salary range in the cover email.