Office Gems is facilitating the recruitment of EVENT PLANNERS for the Belgroves Group of Companies - TRINCITY BRANCH.

The Event Planners are accountable for the coordination and execution of customized tributes to the memory of the deceased, in consultation with clients. You will ensure that the services provided are coordinated and executed in an efficient, precise, timely and compassionate manner, that would guarantee customer satisfaction and overseeing every aspect of the funeral.

The Event Planner will be responsible for sourcing and attending to First Calls by effectively and efficiently executing the tribute arrangements for the client, conducting fact-finding interviews, implementing all details of the plan developed, arranging the viewing, attending the funeral and all other activities associated with the tribute.

Principal Responsibilities:

1. Meets with clients and conducts the Arrangement Conference according to the company’s standards
2. Advises clients on suitable products and services and on the legal and other requirements of planning funeral service
3. Plans all aspects of the funeral tribute service according to the client’s requests
4. Assists the client with any and all areas in which they may need assistance even if it is not directly related to the funeral e.g. assist with obtaining a taxi or flight arrangements etc.
5. Attends the viewing service and the funeral to ensure that it is rolled out perfectly and as requested by the family
6. Checks, double checks and triple checks the accuracy and delivery of all preparations for the funeral service
7. Complies with all company policies, procedures and processes
8. Prepares any funeral related paper work including but not limited to purchase orders, funeral notices, funeral programmes, accolades
9. Prepares, decorates and stages the chapel for viewing and funeral services
10. Prepares customer invoices and receives and processes payments according to the company’s policy.

Qualifications and Experience:

1. At least an Associate Degree or Diploma in Event Management
2. Five (5) CSEC/ CXC/ O’Levels, two (2) of which must be English Language and Mathematics
3. Strong working knowledge of Microsoft Office Suite.
4. At least two (2) years' experience in a customer service environment.
5. Prior event management work experience will be an asset but is not required. On the job training will be provided.
6. Certificate in Psychology and/or Counselling will be an asset.

Knowledge, Skills and Abilities:

1. Good communication skills, written and oral
2. Strong interpersonal skills and the ability to listen empathically
3. Must be emotionally intelligent
4. An honest and highly confidential disposition is desirable and necessary
5. A suitable combination of qualifications and skills will also be considered for this position.

Candidates must be able to work 6 days a week and in keeping with their assigned shifts. (Weekend shifts are rotated so you must be able to work Saturdays and/or Sundays as rostered).

Candidates must also be willing to work at different Branches of the Belgroves Group of Companies.

How to Apply:

1. Interested persons are asked to CLICK HERE to complete an online application form and
2. Email your résumé to the email address below.

Deadline: September 8, 2023