To REGISTER click on the link under each Programme.

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Participants will receive a PDF of the Presentation delivered at the Programme they attend. 

COMMUNICATION SKILLS
Facilitator: Debbie Ann Bailey, Ladies & Gentlemen
Tuesday October 27th from 10:30 am to 11:30 am
Topics:

• Self-Awareness
• Verbal/Non Verbal Communication
• Effective Listening

Click here to register.

MAKE THE CHOICE TO GROW
Free Introductory Personal Growth session based on John Maxwell's book "The 15 Invaluable Laws of Growth"
Facilitator Toanya Rahim, Principal Consultant, The Leadership Lab
Wednesday October 28th from 2:30 pm to 3:30 pm
Good management of Bad Experiences leads to Great Growth
We will explore The Law of Pain:

• understand your "pain files"
• learn how to handle painful moments that affect your growth apply this law to bad experiences in your life

Click here to register 

THE 1-PAGE BUSINESS PLAN
Facilitator: Debbie Ann Bailey, Ladies & Gentlemen
Thursday October 29th from 10:30 am to 11:30 am
Topics:

• Business Identity
• Target Market/Competition
• Sales & Marketing
• Revenue & Expenses

Click here to register 

6 KEY QUALITIES OF AN ADMINISTRATIVE PROFESSIONAL
Facilitator: Kelly Ann Connelly-Monsegue, Office Gems
Tuesday November 3rd from 2:00 pm to 3:00 pm
Topics:

• Active Listening
• Initiative
• Confidential
• Understanding
• Meticulous
• Organised

Click here to register

SOCIAL MEDIA MARKETING
Facilitated by Kaisha Lee Aping-Alfred, Show Director, The Trendy Trade Show Company
Wednesday November 4th from 6:00 pm to 7:30 pm
Topics

• Getting to know the Social Media Platforms
• Types of Social Media Platforms
• Facts and Demographics for Social Media
• Deciphering your Target Audience
• What is a Target Audience?
• Demographic and Psychographic Factors
• Known and Unknown Audiences
• Different Audiences using Social Media and how to target each Generation

Click here to register

CORPORATE IMAGE and ENHANCING YOUR STRATEGIC PRESENCE
Facilitator: Kelly Ann Connelly-Monsegue, T&T Business Etiquette and Protocol Specialists Limited
Thursday November 5th from 6:00 pm to 7:30 pm
Topics:  

• What is your Strategic Presence?
• Corporate Dress Code Standards
• What do colours say?
• Make Up and Accessories
• Your Image and your Values, Speech and Conduct

Click here to register 

PREPARING YOUR MARKETING PLAN
Facilitator: Debbie Ann Bailey, Ladies & Gentlemen
Tuesday November 10th from 10:30 am to 11:30 am
Topics:

• Targeting Prospective Customers
• Capturing, Nurturing and Converting Leads
• Creating Customer Loyalty

Click here to register. 

BUILD YOUR BUSINESS BY RECRUITING AND RETAINING THE BEST
Tuesday November 10th from 5:00 pm to 6:30 pm
Facilitator: Kelly Ann Monsegue, Principal Consultant, Office Gems
Objective: To support business owners through the process of recruiting, selecting and engaging their ideal employee
Topics:

• What does the job involve?
• How to find potentials?
• The Interview Process
• Assessments - Competency and Psychometric
• Hire People who like People
• Not Just A Person with a Pulse
• Other Selection Strategies
• Onboarding/ Orientation
• Engaging and Motivating
• When and How to Say Goodbye

Click here to register 

MANAGING YOUR MANAGER
Facilitator: Kelly Ann Connelly-Monsegue, Office Gems
Wednesday November 11th from 2:00 pm to 3:00 pm
Topics:

• What It Means to Manage Your Manager?
• Why Care About Managing a Difficult Manager?
• Tips to Manage Your Side of the Relationship

Click here to register.

  

SELF-AWARENESS IT’S ALL ABOUT YOU
Facilitator: Debbie Ann Bailey, Ladies & Gentlemen
Wednesday November 11th from 6:00 pm to 7:00 pm
Topics:

• What is Self-Awareness?
• Self-Awareness Activities
• Knowing our Triggers
• Becoming more Mindful

Click here to register

DEVELOPING YOUR SALES SKILLS
Facilitator: Debbie Ann Bailey, Ladies & Gentlemen
Thursday November 12th from 10:30 am to 11:30 am
Topics:

• Discovering Unique Selling Point
• Creating Sales Action Plan
• Ten Commandments of Sales

Click here to register.

4 QUALITIES OF AN EFFECTIVE SUPERVISOR
Facilitator: Kelly Ann Connelly-Monsegue, Office Gems
Monday November 16th from 2:00 pm to 3:30 pm
Topics

• Discuss these qualities: Proactive, Accountable, Creative, Lead by Example
• Tips on Supervising Remote Employees

Click here to register

  

PUBLIC RELATIONS IN 10 STEPS
Facilitator: Debbie Ann Bailey, Ladies & Gentlemen
Tuesday November 17th  from 10:30 am to 11:30 am
Topics

• What is Public Relations?
• Benefits of Public Relations
• Elements of a PR Plan

Click here to register

HOW TO IMPRESS YOUR BOSS
Ways to Improve Your Chances of Keeping Your Job
Facilitator: Kelly Ann Connelly-Monsegue, Office Gems
Tuesday November 17th from 2:00 pm to 3:30 pm
Topics:

• Why Care?
• Developing Positive Work Ethics
• Qualities you should display
• Proper Workplace Conduct

Click here to register

MANAGE YOUR TIME WHILE WORKING FROM HOME
Facilitator: Kelly Ann Connelly-Monsegue, Office Gems
Wednesday November 18th from 2:00 pm to 3:00 pm
Topics:

• The Challenges of Working from Home
• Planning Your Time
• Prioritise
• Managing Interruptions
• Tips for Working from Home

Click here to register.

CUSTOMER JOURNEY AND SOCIAL MEDIA MARKETING STRATEGY
Facilitated by Kaisha Lee Aping-Alfred, Show Director, The Trendy Trade Show Company
Wednesday November 18th from 6:00 pm to 7:30 pm
Topics

• What is a Social Media Marketing Strategy?
• Why do we need a Social Media Marketing Strategy?
• Elements of a Social Media Marketing Strategy:
• Content Type
• Design Guide
• Keywords

Click here to register

THE BASICS OF MEETING MINUTES
Facilitator: Kelly Ann Connelly-Monsegue, Office Gems
Thursday November 19th from 10:30 am to 11:30 am
Topics:

• The Strategic Context of Meetings
• The Significance of Minutes
• Role of the Administrative Professional In a Meeting

Click here to register



8 TIPS FOR BUILDING A PRODUCTIVE TEAM (EMPLOYERS AND BUSINESS OWNERS)
Facilitator Kelly Ann Monsegue, Office Gems
Thursday November 19th from 6:30 pm to 8:00 pm
Objective: to share guidelines on creating a culture of productivity in your company
Topics:

• What kind of leader are you?
• Take Care of Your Staff - Systems, Product Knowledge, Training
• Aim for a Win Win Relationship
• What are Your Organization's Standards?
• Plan It and then Communicate It
• Seek Continuous Improvement
• Engage Them!
• Grow Them!

Click here to register. 

 

THE BASICS OF BUSINESS WRITING
Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems
Tuesday November 24th from 6:00 pm to 7:00 pm
Topics:

• Four Basic Grammar Rules
• Write with Caution
• Business Writing Tips

Click here to register

PUBLIC SPEAKING
Facilitator: Debbie Ann Bailey, Ladies & Gentlemen
Wednesday November 25th from 6:00 pm to 7:00 pm
Topics:

• The Fear
• Conquering Your Fear
• Developing Your Speech
• Delivering Your Speech

Click here to register

LUNCH & LEARN: PERSONAL BRANDING
Bring your lunch and let's learn together
Facilitator: Debbie Ann Bailey, Ladies & Gentlemen
Thursday November 26th from 12:30 pm to 1:30 pm
Topics:

• Personal SWOT Analysis
• Creating, Communicating and Maintaining Your Personal Brand

Click here to register

A MILLION THINGS TO DO – WHERE TO START? 
Facilitator: Kelly Ann Connelly-Monsegue, Office Gems 
Thursday November 26th from 2:00 pm to 3:00 pm 
Topics: 

• Prioritizing  
• Managing a Heavy Workload 
• Multi-tasking – Yes or No? 

Click here to register.



ACING YOUR NEXT JOB INTERVIEW
Facilitator: Kelly Ann Connelly-Monsegue, Office Gems
Wednesday December 2nd from 2:00 pm to 3:30 pm
Topics:

• Résumé Basics
• Conduct Your Research
• Creating a Positive First Impression
• Selling Yourself
• Frequently Asked Interview Questions 

Click here to register.

TELEPHONE ETIQUETTE BASICS
Facilitator: Kelly Ann Monsegue, Office Gems
Thursday December 10th from 2:00 pm to 3:00 pm
Topics:

• Why essential?
• Interactive Telephone Communication
• Show Interest
• Make the Experience Noteworthy
• Give a Little Extra

Click here to register

KEEP VISITING THIS WEBSITE FOR NEW PROGRAMMES!

 What other FREE Programmes will you like us to offer?

Email us at kellyann@officegemstnt.com with your ideas.

We will love to hear from you!