Office Gems is facilitating the recruitment of a QUALITY ASSURANCE OFFICER for a tertiary level educational institution.

This will be a PART-TIME position.

The Quality Assurance Officer will be responsible for ensuring that the Tertiary Level Education Institution meets the established standards of quality including reliability, usability and performance required for the industry.

The Officer will also promote quality achievement and performance improvement throughout the institution. The Quality Assurance Officer will report directly to the Board of Directors.

The Duties of the Quality Assurance Officer will be to:

1. Draft quality assurance policies and procedures.
2. Interpret and implement quality assurance standards and procedures.
3. Evaluate adequacy of quality assurance standards.
4. Devise sampling procedures and directions for recording and reporting quality data.
5. Document internal audits and other quality assurance activities on an ongoing basis.
6. Investigate customer students’ complaints and non-conformance issues.
7. Collect and compile statistical quality data.
8. Analyze data to identify areas for improvement in the quality system.
9. Develop, recommend and monitor corrective and preventive actions.
10. Prepare reports to communicate outcomes of quality activities.
11. Identify training needs and organize training interventions to meet quality standards.
12. Coordinate and support on-site audits conducted by external providers.
13. Evaluate audit findings and implement appropriate corrective actions.
14. Monitor risk management activities.
15. Responsible for document management systems.
16. Assure ongoing compliance with quality and industry regulatory requirements.

Education and Experience

1. BA in Business Management or a related field.
2. Certification in Quality Assurance will be an asset
3. At least two (2) years' experience in Quality Inspection, Auditing and Testing
4. Experience with implementation of corrective action programs
5. Relevant experience in the education sector will be an asset.
6. Strong computer skills including Microsoft Office,
7. Knowledge of the tools, concepts and methodologies of QA.
8. Solid experience in effective usage of data analysis tools and statistical analysis
9. Knowledge of relevant regulatory requirements

Key Competencies:

1. Attention to detail
2. Communication skills - verbal and written
3. Data collection, management and analysis
4. Problem analysis and problem solving
5. Planning and organizing
6. Sound judgment
7. Decision-making skills
8. Customer service orientation
9. Effective interaction with stakeholders
10. Teamwork

Interested persons are asked to CLICK HERE to complete an online application form AND email their résumé to the email address below.

Deadline: January 20th

If you meet the criteria for this position, you will be contacted.