About Office Gems



office gems' free online programmes



Office Gems has partnered with our colleagues to deliver high-quality, online Programmes!
To register, click on the link under each Programme.
You can register for as many as you like! 
Participants will receive a PDF of the presentation delivered at the Programme they attend. 



How to Hire the Best Staff




FREE ONLINE PROGRAMME


​Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Wednesday April 14th from 3:30 pm to 5:00 pm


Objective: To support business owners through the process of recruiting, selecting and engaging their ideal employee.


Topics:

  • What does the job involve?
  • How to find potentials?
  • The Interview Process
  • Assessments - Competency and Psychometric
  • Hire People who like People
  • Not Just A Person with a Pulse
  • Other Selection Strategies
  • Onboarding/ Orientation
  • Engaging and Motivating
  • When and How to Say Goodbye

Click here to register

Learning Spanish can Change Your Life




FREE ONLINE PROGRAMME


Facilitator: Toanya Rahim, Principal Consultant, The Leadership Lab

Wednesday April 14th from 6:00 pm to 7:00 pm

Learning Spanish Can Change Your Life! It can:
enhance your résumé
open doors to communication and make new long-lasting friendships
boost your memory and
build your confidence.

Join us for a fun and interactive introductory session where you will:
get general tips to improve learning conversational Spanish
gain an understanding of good pronunciation
get comfortable with using some everyday words and phrases
practice making simple sentences.

Click here to register for April 14th

6 Key Qualities of an Administrative Professional




FREE ONLINE PROGRAMME


Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Thursday April 15th from 2:30 pm to 4:00 pm


Topics:

  • Active Listening
  • Initiative
  • Confidential
  • Understanding
  • Meticulous
  • Organised

Click here to register

Cancer Awareness: Head and Neck Cancers




FREE ONLINE PROGRAMME


Feature Speaker Pat Tikasingh, Founder of SMARA Cancer Support Group


Monday April 19th from 7:00 pm to 8:30 pm


Topics:

  • Categories of Head and Neck Cancers
  • What you need to know?
  • Signs, Symptoms and Risk Factors
  • Treatment Options
  • Side Effects
  • Outcomes and Supportive Care
  • Survivorship

Click here to register

Improving Your Communication Skills




FREE ONLINE PROGRAMME


Facilitator: Debbie Ann Bailey, Principal Consultant, Ladies & Gentlemen


Tuesday April 20th from 2:30 pm to 3:30 pm


Topics:

  • Self-Awareness
  • Verbal/Non Verbal Communication
  • Effective Listening

Click here to register

4 Qualities of an Effective Supervisor




FREE ONLINE PROGRAMME


Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Tuesday April 20th from 6:00 pm to 7:30 pm


Topics

  • We will discuss these qualities:
    • Proactive
    • Accountable
    • Creative
    • Decisive
  • Tips on Supervising Remote Employees

Click here to register

Acing Your Next Job Interview




FREE ONLINE PROGRAMME


Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Thursday April 22nd from 6:00 pm to 8:00 pm


Topics:

  • Résumé Basics
  • Conduct Your Research
  • Create a Positive First Impression
  • Sell Yourself
  • Frequently Asked Interview Questions

Click here to register

Lifelong Learning: Embracing the Future




FREE ONLINE PROGRAMME


As we embrace the future lifelong learning is essential. Join us as we discuss technology, personal growth and planning and scheduling your time

Facilitators: Debbie Ann Bailey - Ladies & Gentlemen, Toanya Rahim - Leadership Lab and Kelly Ann Connelly-Monsegue, Office Gems


Monday April 26th from 6:00 pm to 7:30 pm (NEW DATE)


Topics:

  • Embracing the Technology - we can no longer avoid it
  • How to reach your potential with Growth Setting versus Goal Setting
  • Planning and Scheduling Your Time to Achieve Your Plans
  • As you learn to embrace technology, you learn to set a plan then how to manage your time to implement it.

Rated 4.6 out of 5 by previous participants

Click here to register

Dealing With a Difficult Boss




​FREE ONLINE PROGRAMME


Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Thursday April 29th from 2:30 pm to 4:00 pm


10 Tips for Managing Your Side of the Relationship

Topics:

  • Adjust Your Attitude
  • Understand His Management Style
  • Anticipate his Next Move
  • Renew Yourself Daily

Click here to register

Self-Awareness: What Are Your Triggers?




FREE ONLINE PROGRAMME


Facilitator: Debbie Ann Bailey, Principal Consultant, Ladies & Gentlemen


Tuesday May 4th from 2:30 pm to 3:30 pm


Topics:

  • What is Self-Awareness?
  • Self-Awareness Activities
  • Knowing Your Triggers
  • Becoming more Mindful

Click here to register

The Basics of Business Writing





FREE ONLINE PROGRAMME


Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Thursday May 6th from 2:30 pm to 4:00 pm


Topics

  • Four Basic Grammar Rules
  • Write with Caution
  • Business Writing Tips

Click here to register

Telephone Etiquette Basics




FREE ONLINE PROGRAMME


Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Monday May 10th from 6:00 pm to 7:00 pm


Topics:

  • Why essential?
  • R - Right Diction
  • I - Interactive Communication and Show Interest
  • N - Noteworthy Experience
  • G - Give a Little Extra

Click here to register

Creating Your Personal Brand




FREE ONLINE PROGRAMME


Facilitator: Debbie Ann Bailey, Principal Consultant, Ladies & Gentlemen


Wednesday May 11, 2021 from 2:30 pm to 3:30 pm


Topics:

  • Personal SWOT Analysis
  • Creating, Communicating and Maintaining Your Personal Brand

Click here to register

How to Start Your Business with Little or No Money




FREE ONLINE PROGRAMME


Facilitator Debbie Ann Bailey, Principal Consultant, Ladies & Gentlemen


Wednesday May 12th from 6:00 pm to 7:00 pm


Topics:

  • Generating Ideas
  • Finding Customers
  • Setting Goals
  • Overcoming Setbacks

Click here to register

A Million Things to Do...Where to Start?




FREE ONLINE PROGRAMME


Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Tuesday May 18th from 6:00 pm to 7:00 pm


Topics:

  • Where to Start When Managing a Heavy Workload?
  • Prioritizing and Staying Focused
  • Multi-tasking – Yes or No? 

Click here to register

12 Steps to Starting Your Business




FREE ONLINE PROGRAMME


Facilitator: Debbie Ann Bailey, Principal Consultant, Ladies & Gentlemen


Wednesday May 19th from 6:00 pm to 7:00 pm


Topics:

  • Exploring Entrepreneurship Opportunities
  • Product/Service Identification
  • Business Start Up

Click here to register

Demonstrating Positive Work Ethics




FREE ONLINE PROGRAMME


Facilitator Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Thursday May 20th from 5:30 pm to 7:00 pm


Topics:

  • What are Work Ethics?
  • Why Care to Develop Work Ethics?
  • Demonstrating Positive Work Ethics
  • Qualities you should Display at the Workplace
  • Proper Workplace Conduct

Click here to register

How to Write Your 1-Page Business Plan




FREE ONLINE PROGRAMME


Facilitator: Debbie Ann Bailey, Principal Consultant, Ladies & Gentlemen


Wednesday May 26th from 6:00 pm to 7:00 pm


Topics:

  • Business Identity
  • Target Market/Competition
  • Sales & Marketing
  • Revenue & Expenses

Click here to register

The Basics of Meeting Minutes




FREE ONLINE PROGRAMME


Facilitator: Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Thursday May 27th from 6:00 pm to 7:00 pm


Topics:

  • The Strategic Context of Meetings
  • The Significance of Minutes
  • Role of the Administrative Professional In a Meeting

Click here to register

Marketing Your Business in 9 Easy Steps




FREE ONLINE PROGRAMME


Facilitator: Debbie Ann Bailey, Principal Consultant, Ladies & Gentlemen


Wednesday June 2nd from 6:00 pm to 7:00 pm


Topics:

  • Targeting Prospective Customers
  • Capturing, Nurturing and Converting Leads
  • Creating Customer Loyalty

Click here to register

Building Public Relations Into Your Business




FREE ONLINE PROGRAMME


Facilitator: Debbie Ann Bailey, Principal Consultant, Ladies & Gentlemen


Wednesday June 9th from 6:00 pm to 7:00 pm


Topics:

  • What is Public Relations?
  • Benefits of Public Relations
  • Elements of a PR Plan



Click here to register

An Introduction to Social Media Marketing




FREE ONLINE PROGRAMME


Facilitator Kaisha Lee Aping-Alfred, Show Director, The Trendy Trade Show Company


Thursday June 10th from 7:00 pm to 8:30 pm


Comprehensive understanding of Social Media Marketing


Topics:

  • Know what Social Media is and how it fits into your overall Marketing
  • Why you should incorporate Social Media into your Marketing
  • The Social Media Marketing lifecycle
  • Various trends that can be incorporated into your Social Media Marketing
  • Budgeting for Social Media

Click here to register

8 Tips for Building a Productive Team




FREE ONLINE PROGRAMME


Facilitator Kelly Ann Connelly-Monsegue, Principal Consultant, Office Gems


Tuesday June 15th from 6:00 pm to 7:30 pm


Objective: to share guidelines on creating a culture of productivity in your company


Topics:

  • What kind of leader are you?
  • Take Care of Your Staff - Systems, Product Knowledge, Training
  • Aim for a Win Win Relationship
  • What are Your Organization's Standards?
  • Plan It and then Communicate It
  • Seek Continuous Improvement
  • Engage Them!
  • Grow Them!

Click here to register

Sales: Your Customers and You




FREE ONLINE PROGRAMME


Facilitator: Debbie Ann Bailey, Ladies & Gentlemen


Wednesday June 16th from 6:00 pm to 7:00 pm


Topics:

  • Discovering Unique Selling Point
  • Creating Sales Action Plan
  • Ten Commandments of Sales

Click here to register

Knowing Your Social Media Platforms




FREE ONLINE PROGRAMME


Facilitator Kaisha Lee Aping-Alfred, Show Director, The Trendy Trade Show Company


Thursday June 17th from 7:00 pm to 8:30 pm


Topics:

  • Getting to know the Social Media Platforms
  • Types of Social Media Platforms
  • Facts and Demographics for Social Media
  • What is a Target Audience?
  • Demographic and psychographic factors



Click here to register

Identifying an Abusive Relationship




FREE ONLINE PROGRAMME


Feature Speaker Athia Adams, CEO, Justice for Women Foundation


Monday June 21st from 7:00 pm to 8:30 pm


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Click here to register

E-Commerce: Taking Your Business Online




FREE ONLINE PROGRAMME


Facilitator Nikolai Gillezeau, CEO, Sphare Marketplace


Wednesday June 23rd from 6:00 pm to 7:00 pm


Topics:

  • What is E-Commerce?
  • Types of E-Commerce Platforms
  • E-Commerce in the Caribbean
  • Sphare Marketplace

Click here to register

Public Speaking: You Can Do It




FREE ONLINE PROGRAMME


Facilitator: Debbie Ann Bailey, Ladies & Gentlemen


Wednesday July 14th from 6:00 pm to 7:00 pm


Topics:

  • The Fear of Public Speaking
  • Conquering Your Fear
  • Developing Your Speech
  • Delivering Your Speech



Click here to register



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