Office Gems and Caribbean Careers are facilitating the recruitment of an Account Manager – Corporate for BOSS.

The Account Manager – Corporate is responsible for achieving and surpassing assigned sales and profit targets by proactively managing a portfolio of corporate clients, generating new business, and maintaining strong customer relationships.

The role requires exceptional selling skills, product knowledge, and professionalism, while supporting the day-to-day performance of an assigned Customer Service Representative (CSR).

MAJOR ACCOUNTABILITIES

Sales & Revenue Generation 

• Achieve and exceed all sales, activity, and profit targets.

• Execute approved quarterly sales strategies and action plans.

• Maintain and update a monthly list of current and prospective customers by reviewing internal listings, networking, and conducting trade visits.

• Identify, contact, and solicit business from suitable prospects seek referrals and engage in networking opportunities.

• Analyse sales reports and lost quotes monthly and develop strategies to regain business.

• Develop and manage weekly schedules for customer visits and calls, ensuring efficient use of time.

• Create and maintain detailed customer profiles, including service, pricing, and quality requirements. 

• Identify and pursue new business opportunities to expand revenue. 

• Keep catalogues, product information, and pricing updated. 

• Promote products by highlighting benefits, not just features. 

• Communicate market feedback, challenges, and competitive activity to the Company in a timely manner.

• Recommend new product opportunities based on customer and market insights.

Customer Relationship Management 

• Build and maintain strong relationships with corporate clients to ensure customer satisfaction and retention.

• Work closely with the Accounts Department on collections and credit approvals to reduce outstanding receivables.

• Follow Credit Control policies and recommend accounts that should be placed on hold where necessary. 

• Collaborate with the Warehouse Department to ensure timely delivery of customer orders and communicate customer requirements clearly.

Leadership & Collaboration 

• Provide guidance and daily support to the assigned CSR to optimise productivity and service quality.

• Meet with the assigned CSR to set goals, review work, and provide coaching. 

• Prepare for and actively participate in Sales Meetings and Coaching Sessions. 

• Make recommendations to improve the company’s overall effectiveness, processes, and customer experience.

Administration & Reporting 

• Maintain accurate sales records and prepare required documentation and reports.

• Ensure professional presentation, conduct, and compliance with company policies and procedures. 

• Perform other related duties as required by Management.

• Perform other related duties as may be required by Management.

QUALIFICATIONS, SKILLS AND EXPERIENCE 

• Five (5) CXC O’Level passes inclusive of English Language and Mathematics. 

• 1–3 years’ experience in Sales, Marketing, or Customer Service with a proven track record of results.

• Associate Degree in Business Management or related field (asset). 

• Valid driver’s licence. 

• Must own a roadworthy vehicle

To Apply:
CLICK HERE to complete our Online Application Form and to upload your résumé

Deadline: March 13, 2026